Contacto
EIN: 98-1983897
Albuquerque, NM 87110
United States
Good to know
Can't find your answer? Email us and a real person will reply within 48 hours.
How and when do I receive it?
As soon as your payment is confirmed you'll see a download link on the order confirmation page and receive it by email. If it hasn't arrived within 15 minutes, check your spam folder or email us at contact@dylverachef.com.
Can I read it on my phone?
Yes. PDFs open on any phone, tablet or computer with a free PDF reader (Apple Books, Google Drive, Adobe Acrobat Reader) and the pages are print-friendly.
Can I get a refund?
Digital files are delivered instantly, so we don't offer refunds for change of mind once you've requested immediate access. If a file is faulty, can't be accessed or isn't as described, contact us and we'll fix it, replace it or refund you — your statutory consumer rights always apply. See our Refund Policy.
Is there a subscription?
Our guides and bundles are one-off payments — you keep the files forever. Separately, you can add an optional monthly membership, the Dylvera Kitchen Club, when you check out. You only join if you choose to add it. It renews every month at the price shown at checkout until you cancel, and you can cancel any time by emailing us at contact@dylverachef.com.